Shipping policy

Order Processing Time

All products are made to order.

Processing time: 2–5 business days

During holidays or peak seasons, processing may take up to 7–10 business days.

Please note: Processing time is separate from shipping time.

Shipping Time

Shipping times vary depending on your location and the fulfillment partner.

🇺🇸 United States

Standard Shipping: 3–7 business days

International Orders

7–21 business days (depending on destination)

Delays may occur due to customs, weather, or carrier issues.

Multiple Shipments

We work with multiple global production partners to deliver your order as efficiently as possible.

If your order contains multiple items, they may be shipped separately and arrive at different times.

You will receive tracking information for each shipment.

Shipping Costs

Shipping costs are calculated at checkout based on:

Product type

Destination

Weight

Fulfillment partner

Tracking Information

Once your order ships, you will receive an email with tracking details.

Please allow 24–48 hours for tracking to update.

Incorrect Address

Please ensure your shipping address is correct at checkout.

If an order is returned due to an incorrect address:

The customer is responsible for reshipping costs.

Lost or Delayed Packages

If your package appears lost:

We will coordinate with the shipping carrier and fulfillment partner to resolve the issue.

We are not responsible for delays caused by customs or carriers.

Customs & Import Taxes

International customers are responsible for any customs fees, duties, or taxes applied by their country.